Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at abhijeetchandra1999@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at abhijeetchandra1999@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at abhijeetchandra1999@gmail.com.

Return and Refund Policy

Last updated: August 11, 2026

We want you to be happy with your purchase. If you are not completely satisfied with your order, you may request a return or exchange according to the terms below.

1. Return Period

You can request a return within 30 days of receiving your order.

To be eligible for a return, please contact us within 30 days of delivery and provide your order number and reason for the return.

2. Eligible Products

Products may be returned if they are:

Unused and unworn
In their original condition
Free from damage, stains, odors, or signs of use
Returned with the original packaging, tags, and accessories where applicable
Purchased directly from our online store

Certain products may not be eligible for return, including products that have been used, damaged after delivery, or returned without their original packaging.

3. Condition of Returned Products

All returned products will be inspected after we receive them.

The product must be in the same condition in which it was received. If the product shows signs of use, damage, washing, alteration, or missing original packaging/tags, the return may be rejected.

We recommend carefully packing the product to prevent damage during return shipping.

4. Refund Process

Once we receive and inspect your returned product, we will notify you whether your refund has been approved.

If approved, the refund will be processed to the original payment method used for the purchase.

Refunds are generally processed within 5–7 business days after the return has been approved. The time taken for the amount to appear in your account may vary depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless the return is due to a defective, damaged, or incorrect product.

5. Exchanges

We accept exchanges for eligible products, subject to product availability.

If you received a defective, damaged, or incorrect product, please contact us as soon as possible with your order number and photographs of the product.

If the requested replacement is unavailable, we may offer a refund instead.

6. Return Shipping

Customers are responsible for return shipping costs for returns due to reasons such as change of mind, incorrect size, or personal preference.

If the product is defective, damaged during delivery, or the wrong product was sent, we will arrange or reimburse reasonable return shipping costs after verification.

Please do not send a product back without contacting us first. Unauthorized returns may not be accepted.

7. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

Please provide:

Order number
Description of the issue
Clear photographs of the product
Photographs of the packaging, if applicable

We will review the request and provide instructions for replacement or refund.

8. How to Request a Return

To request a return or exchange, contact us with the following information:

Order Number: Your order number
Product Name: Product you want to return
Reason: Reason for the return
Photos: Photos of the product, if required

After reviewing your request, we will provide the return instructions if your request is eligible.